About: Queen Alexandra Hospital / Accident and emergency

Impressed! Over the past two weeks from Saturday 27 August 2016 my husband and I have required the services of the hospital from the Accident and Emergency through to receiving an operation. At no time were we left feeling uncertain of the next move, the staff on all levels were exemplary in their care and respect of the patient.

We have been amazed with the speed that problems were sorted and explained to us.

The cleanliness was of a very high standard.

My husband experienced the food and was delighted at be given a choice, it arrived on time and was hot and tasty. You hear so many complaints about the NHS but we can honestly say we cannot find fault.

All we want to say is a big "Thank you" to all for taking such good care of us.

Story from NHS Choices

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Response from Debra Johns, Patient Experience Officer, Portsmouth Hospitals NHS Trust

Dear Joan

Thank you very much for taking the time to leave your kind words with us. We are so glad that your husband had such a positive experience from everyone who helped him and that he found the food to be good.

Please be assured that I will share your comments with the teams involved who will be pleased to receive such positive feedback.

May I take this opportunity to wish your husband well for the future.

Kind regards.


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