"Above average - don't be put off by negative..."

About: New Cross Hospital / Maternity care

After reading all the bad reviews a week before we were going to have our c section, we were very nervous, but all went fine. The only reason why a 5 star was not awarded was because they need more staff, the nurses/midwifes were rushed off their feet during the day & reduced staff levels during the night. It doesn't help when women from different areas are thurusted towards new cross, during our 3 night there, we came across women from Stafford, Sandwell and some where in Wales, but hey ho the NHS is for all.

Story from NHS Choices

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Response from New Cross Hospital

Thank you very much for taking the time to post your comments relating to your recent patient experience at our hospital.

May I please take this opportunity to congratulate you and your family on the birth of your baby.

I will share your comments with our staff and wish you well!

Kindest regards

Alison Dowling

Head of Patient Experience and Public Involvement

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful