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"Endoscopy Treatment - excellent care"

About: Wansbeck Hospital

I had to attend Wansbeck GH twice, once to prepare me for the Colonoscopy procedure and then for the procedure itself (in my case this was two consecutive days). On both visits the appointments were punctual and I was treated with professionalism by all the staff involved who were friendly, welcoming and supportive.The information about preparation for, and the actual procedure itself was clearly explained. Following the procedure I was taken through the report I received and everything was clearly explained about what had been found and follow up treatment. I really thought the care I received at WGH could not be faulted in any way.

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Responses

Response from Wansbeck Hospital 7 years ago
Wansbeck Hospital
Submitted on 09/09/2016 at 15:06
Published on nhs.uk on 12/09/2016 at 13:34


Dear Kevin,

Thank you for sharing this wonderful review with us, it’s very reassuring to know that you were kept informed and were so well taken care of by our endoscopy team at Wansbeck hospital. It will be my pleasure to pass this on to all of the staff who helped make your experience with us such a positive one.

I am pleased to hear that you are receiving follow up treatment from us, please be assured, should you need anything, our staff are always on-hand with advice, support and treatment.

Take care of yourself,

Annie

Annie Laverty – Director of Patient Experience

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