"Excellent birth experience"

About: University College Hospital Elizabeth Garrett Anderson Wing / Maternity

I went to UCLH for the birth of my baby.

I'd had my first baby there two years ago and had a great experience so was very confident going back.

Sadly the receptionist at the assessment unit left us standing there not knowing what was going to happen / what to do but once we were past them, the midwives, from the assessment through to discharge were all amazing and lovely.

I wouldnt want to have a baby anywhere else

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Response from University College Hospital Elizabeth Garrett Anderson Wing

Thank you for taking the time to give us your feedback. We're so pleased you were happy with the care and attention you received during the birth of your baby and we will feed this back to the team. We would be grateful if you could contact our Patient Advice and Liaison Service (PALS) via pals@uclh.nhs.uk or by calling 020 3447 3042 if you wish to further discuss your concerns regarding the Reception Staff.