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Mums Shoulder Replacement

Story from nhs.uk

"Mums Shoulder Replacement"

About: Spire Parkway Hospital

From arriving at reception my mum was treated excellently, all staff were extremely helpful and kind and she was given the best care during her stay, she never wanted for anything whilst recovering from her surgery, nurses were friendly but professional, thanks to all concerned in her care

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Responses

Response from Spire Parkway Hospital 7 years ago
Spire Parkway Hospital

Submitted on 27/01/2017 at 17:14
Published on nhs.uk on 28/01/2017 at 01:39

Dear Kaz2508,

Thank you for taking the time to post your feedback on the NHS choices website, following your recent treatment at Spire Parkway Hospital.

We were so pleased to read that you had a very positive experience and your kind words will be passed on to the staff involved in your care.

My team and I place patient satisfaction at the top of our agenda and we pride ourselves on delivering a high standard of quality care to all our patients.

It is, therefore, very reassuring to read such positive feedback.

Thank you once again and I hope you are making a good recovery.

Kind regards,

Tony Yates,

Hospital Director

Spire Parkway Hospital

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