"Maternity reception"

Hello, I'm writing just to inform you I'm very unhappy about your help and services, I v been yesterday at queens hospital to ask to give a birth on your hospital and the lady on a reception she said I can't give a birth there because I'm living barking, that is not right for me, I'm 37 weeks, I didn't expect that unfair for your hospital, I wanted to choose that hospital because is the best for everything any way