"My grandsons treatment"

About: Conquest Hospital / Accident and emergency

My grandson was brought to the hospital in an ambulance from Uckfield at the request of a doctor from the bird in eye surgery, ambulance arrived to take him within 15 mins of the dr's call which was very impressive , the crew were very attentive. Upon arrival we had to wait in a corridor outside a and e as a cubicle was not available for my grandson to be checked out. This was not the fault of the staff as the waiting room was full, his notes were passed on to a and e staff who assessed his situation. All the staff we encountered were brilliant and could not have been more helpful , everyone we dealt with was friendly and considering how busy they were nothing was too much trouble .

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Response from Conquest Hospital

Thank you for your feedback about you and your grandson's experience of the A&E department at the Conquest Hospital.

The A&E staff do a wonderful job, often under difficult circumstances.

They will be pleased to hear that you were happy with the care and service they provided.

It's good of you to take the time to post on NHS Choices.

We send you our best wishes and hope that your grandson is making a good recovery.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful