"No doctor at 18:00"

I arrived at PCC at 18:00 on 6/9/2015 having fallen and hurt my shoulder. I was informed that "as it was quiet, the doctor has gone home -they live in Spalding." I was told to go to A&E. I thought the point of Care Centres was to take pressure off A&E! I was eventually diagnosed with a fractured shoulder.

Story from NHS Choices

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Response from City Care Centre

Please accept our apologies for this level of service.

I would be grateful if you could contact the PALS service on 0845 602 4384 or via email LHNT.LincsPALS@nhs.net.so that we can explore your experience further.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful