About: Queen Alexandra Hospital

I visited the xray department yesterday for a CTscan. Sitting in the waiting area , where l was asked to drink three cups of water , from a disgusting water pump. There was a leak dripping from the pump , a dirty cloth on the floor to soak spillage, no slippery floor sign was placed in that area , l nearly slipped as did another person . l sadly have to say l was disappointed with the department , it's amazing how much is observed whilst waiting on a dirty chair, in a neglected department where people feel uncomfortable .

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Response from Debra Johns, Patient Experience Officer, Portsmouth Hospitals NHS Trust

I am sorry to hear of your observations and experiences whilst within the Imaging Department.

Please be assured that your comments will be shared with the area concerned. Regards.


  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful