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Excellent care given to my child 10 out 10 NHS

Story from nhs.uk

"Excellent care given to my child 10 out 10 NHS"

About: Manchester Royal Infirmary / Accident and emergency

When it comes to the care of your child who is having panic attacks. The care of the nurses and doctors could not be better. ECG done in 15 minutes of arrivel, blood results an hour, they put my son at ease with talking and explaining everything. This sort of care and respect you get nowhere elese in the world. This is from a loving mothers point of view and I have nothing but respect for you all.

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Responses

Response from Patient Experience Team, Manchester University NHS Foundation Trust 7 years ago
Manchester University NHS Foundation Trust

Submitted on 12/09/2016 at 09:46
Published on Care Opinion at 11:26

Thank you for taking the time to post your kind comment on the NHS Choices website about your positive experience of your sons care at the Manchester Royal Infirmary. We were very pleased to read that you felt your son was treated with respect and that our staff were able to act in a timely manner whilst helping to put your son at ease. We understand that this must have been a difficult time for you both and we are grateful for your feedback which highlights the hard work and dedication of our staff. We will pass your feedback on to the Operational Manager of the Accident and Emergency Department so that it can be shared with the wider team.

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