"Initial Consultation with Rheumatology"

About: Russells Hall Hospital / Rheumatology

I attended the Rheumatology clinic (ward A4) on 01/09/16 after suffering a long time with my condition, The staff on the reception were pleasant, the consultant registrar was very friendly and caring. They explained things but importantly they listened to my story, and helped me during the examination. They understood when I could not bend my or lift my arms any further. I have had doctors at other hospitals try to move joints and have ended up hurting me. I was then referred for X-rays and blood tests (although I chose to go to corbett hospital for the blood tests) The wait in X-ray was long -but they were busy with inpatients having X-rays. I did not mind waiting, the actual X-ray's process was very quick. The radiographer was pleasant and made me feel at ease. All in all I was very happy with my visit. Thank you.

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Response from Russells Hall Hospital

Thank you, Anthony, for submitting feedback about your experience of our Russells Hall Hospital.

It is great to know that you were impressed with the care and attention you received and that you were kept well informed during your rheumatology appointment. Communicating with our patients and keeping them fully involved and informed in their care and treatment is vital and so we are glad that this was your experience. We are pleased to hear that our X-ray staff helped you feel at ease during your visit.

We have passed your kind comments onto the teams in Rheumatology and X-ray.

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