"Surgical day unit"

About: Friarage Hospital Site / Breast surgery

I spent a day on the surgical day unit and a night on Allen's ward on the 2nd September 2016 and can I just say what a lovely,friendly group of nurses.This hospital looked after me so well and made me feel I could face everything as I knew I could talk to them about anything that was going to happen. They were always there with a friendly smile and once I'd had my operation were willing to make me a coffee whenever I asked even at 1:40 I'm the morning when I couldn't sleep. This is a lovely hospital and would recommend it to anyone who needs to be admitted. Well done ladies and thank you so much your all angels xx

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Response from Friarage Hospital Site

Good Morning

Thank you for your message in which you express your gratitude for the care and treatment recently afforded to you at The Friarage Hospital Northallerton.

It is always pleasing to receive a message of thanks and I very much appreciate you taking the time to submit this compliment.

I will ensure your kind comments are passed to Senior Managers for the relevant area, so the member of staff concerned is made aware of the positive feedback received from you.

We also welcome nominations for the Trust’s annual ‘Nightingale Awards’ which, once a year, recognises the important contribution nurses and midwives make to patients and their families on a daily basis.

Forms to nominate nurses and midwives for a Nightingale Award are available from the Director of Nursing’s office on 01642 854344 or by emailing val.fothergill@stees.nhs.uk

For further information or if you wish to nominate staff for these awards, please visit online at www.southtees.nhs.uk/about/awards

Thank you again for your kind words.

Kind regards

Sally McMaster

Information Governance & Patient Safety Advisor

Patient Advice and Liaison Service (PALS)

Information Governance & Patient Safety Department

South Tees Hospitals NHS Foundation Trust

Tel: 01642 854807

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