"Exterior signage is appalling!"

About: Whipps Cross University Hospital / Accident and emergency

Once we had found the A and E entrance all was very good. Staff were professional and kept everyone informed as to what was happening.

Signage needs improving... you enter the site by car and see a sign directing to A and E with a car park nearby. Another A and E sign pointing from car park. Then the fun begins ....a 15 minute walk right around the outside of the hospital, with limited, and some contradictory, signs. By the time we had actually found A and E we were a party of 8 strangers ( having gathered up more lost souls) on a common mission.

Story from NHS Choices

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Response from Whipps Cross University Hospital

Thank you for feedback following your recent visit to A&E at Whipps Cross. We apologise that it was difficult to locate the A&E - we have passed your message on to the facilities managers at Whipps Cross who will pick up on the concerns you have raised regarding the signage.

Kind regards

Barts Health NHS Trust

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