"Excellent Service"

Whilst on holiday near Portsmouth I went on a 4 mile walk during which I fell and badly damaged my ankle. I went to Portsmouth Minor Injuries unit where I was diagnosed as having torn ligaments. As I could not walk easily I returned home early on Thursday 1st September. On Friday 2nd September the swelling on my ankle and foot started to move up my leg so I decided to visit the WH A&E department at 2.30pm. On Arrival at A&E I was immediately seen by the receptionist and a Nurse who having heard what my injury was directed me to the Minor Injuries Unit. Within 15 minutes I was seen by a very pleasant Practitioner who after examining my damaged ankle sent me to the X-Ray unit in a wheelchair. I was called into

X-Ray after 15 minutes and then returned to the Minor Injuries Unit to await the results. Considering how busy this unit was at the time, I only had to wait 30 minutes to be recalled by the same Practitioner who showed me my X-Rays which fortunately indicated I had not broken my ankle, but torn ligaments. I was advised to keep leg elevated and apply ice packs. I have been carrying out this procedure and swelling is reducing. At a time when the media and other sources are giving the N.H.S. bad press I should like to set the record straight and praise the N.H.S. for the excellent treatment I received. Would you please pass on my sincere thanks to all the Staff in the Minor Injuries Unit and the X-ray Department who dealt with my treatment. They are a credit to the William Harvey Hospital and their Profession.