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About: Queen Alexandra Hospital / Trauma and orthopaedics

It has taken over two years for my day surgery and they were meant to phone on a certain date and time, but did not contact me. I know the hospital is busy but if you send me a letter to expect a call then please call just to say you are too busy and will call later

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Responses

Response from Marion Brown, Head of Patient Advice & Liaison Service (PALS) & Complaints, Portsmouth Hospitals NHS Trust 7 years ago
Marion Brown
Head of Patient Advice & Liaison Service (PALS) & Complaints,
Portsmouth Hospitals NHS Trust

Finding ways to improve our services from the people who use them.

Submitted on 05/09/2016 at 11:17
Published on Care Opinion at 11:19

Hi, I'm sorry to hear that there has been a delay in your treatment. If you would like to send us an e-mail direct then we can try to sort things out as soon as possible. We are a busy hospital but we want to make sure that our patients are well looked after.


Please contact: PHT.PALS@porthosp.nhs.uk we are waiting for your e-mail.
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