"Still waiting for a response"
About: Royal Sussex County Hospital / Vascular surgery Royal Sussex County Hospital Vascular surgery BN2 5BE
Posted by Yehuda Shapiro
What a pity that the Royal Sussex has not even dignified my comments of 13th August with an acknowledgement, let alone any kind of considered response. What is the point of opening up lines of communication to patients and their families if that communication remains one-way? I realise in all this that my father's case was relatively routine. In that case, I dread to think how the hospital responds to patients and families when it comes to a crisis -- or maybe one needs to precipitate some kind of crisis to obtain some kind of answer. As the consultant told me on my first visit to see my father: "Sometimes, sharp elbows are needed to get results."