"Appointment system lacking"
About: One To One Centre One To One Centre North Shields NE29 0SF
Posted via NHS Choices
I called the One to One Centre today to book an appointment for a contraceptive implant to be removal (it is overdue removal as no appointments were available at either my GP nor other contraceptive services around, e.g. Newcroft Centre Newcastle). I was told I had to call on the day I wanted to come in and see if there was time available. The receptionist was abrupt, assumed I new this system was in place, and was quite rude to me when I asked if it would be possible to book an appointment some time away (even weeks) if it meant I could have this in the diary to plan my work around it. They refused this, stating they had no appointments available (without checking any system). Needless to say I am very frustrated with the lack of service, how I was spoken to, and the system that is running (or lack thereof!).