"Excellent care throughout"

About: James Paget University Hospital / Respiratory medicine

My GP referred me to the James Paget Hospital some 18 months ago and whilst being examined the consultant spotted something totally unrelated to my visit. They arranged a chest x ray for me, where a shadow on the lung was found.

To cut a long story short - I had all the various scans etc and lung cancer was diagnosed.

I had a lobectomy operation at the N & N hospital and have been clear so far to date.

I obviously have to attend the J.P. on a regular basis for checks and x rays etc.

Throughout the whole experience I have been treated as a complete individual and have experienced the utmost respect, dignity and care from all the staff I have encountered. Recently the J.P. referred me to attend the B.E.E.T. course at a local gym.

This has proved to be so very valuable during my everyday well being - I cannot praise it enough!

Finally, my sincere thanks to all concerned at The James Paget Hospital for offering such a wonderful caring service to the community they serve.

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Response from James Paget University Hospital

Dear Mr Thompson

Many thanks for posting your positive feedback and please accept my apologies for the delayed response.

I am pleased to hear that your experiences have been positive and that progress has been good.

I have shared your comments with the teams involved in your care who will be pleased to receive such praise.

Best Wishes

Amanda Hood

Head of Patient Experience and Engagement

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