"Excellent walk-in x-ray staff with my mum who..."

This morning I took my mother to the walk-in x-ray facility at Acre Mills. It wasn't initially clear that we had to check in (she had a GP referral slip, but no specific appointment), but the staff were extremely helpful when I asked. Our wait time was very short (less than 5 minutes). My mother has Alzheimers, and the professional and friendly radiologist couldn't have been kinder, more helpful, or more patient as they tried to get her to stand in the right place, and then wait (without moving!) for the x-ray to be taken.

Story from NHS Choices

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Response from Adele Muir, Assistant Manager of Patient Advice and Complaints, Calderdale and Huddersfield NHS Foundation Trust

Thank you for taking the time to write with your kind words. I will ensure these are shared with the Outpatient X-ray Department.

Patient Advice & Complaints Service
Calderdale & Huddersfield NHS Foundation Trust
Huddersfield Royal Infirmary
Acre Street

0800 013 0018 | patientadvice@cht.nhs.uk

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful