"Absolutely disgusted !!!"

About: Princess Royal University Hospital (Orpington)

Surgical ward 8!!!!!

I was brought into a&e with extremely bad abdominal pain and bleeding (7 weeks pregnant) I basically got left on my own for hours with no interest of anyone asking if I was okay,then was looked at the gynes words were oh looks like your having a miscarriage with a smile and walked out!!! They then took ages to take me to the ward, I'd ring the buzzer as crying in pain and I could literally see from my room the staff (nurses and gyne) sitting on there phones ignoring this, me or my partner had to go to them! After hours of agony and being ignored they finally get my blood results back to tell me I've had a miscarriage and to go home, no pain relief nothing, as you can imagine I was distraught with this news and still in a lot of pain! So I've gone to leave and make a complaint at the front desk, the member of staff could see how much pain I was in a rang the ward straight back up and insisted I stayed! They put me back in the room without even coming to see me for 2 hours to tell me " we don't want you here tonight you need to go home, were sending you home" - I'm literally screaming in pain and they couldn't care, I've never been so disgusted or angry in my whole life!!! I will be making a formal complaint first thing in the morning!!

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Response from Princess Royal University Hospital

I am sorry to hear that your experience has not been satisfactory. It would be helpful if we could have a bit more information so that we can look into the issues that you have raised and I would encourage you to contact our Patient Advice and Liaison Service on 020 3299 3601 or email PALS at kch-tr.PALS@nhs.net

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