"Outstanding experience"

About: Northumbria Specialist Emergency Care Hospital Northumbria Specialist Emergency Care Hospital Cramlington NE23 6NZ

Posted via nhs.uk 7 years ago

i recently had to attend twice in one day & both times the care & attention I received from everyone, was outstanding. Their care & consideration was much appreciated & the 2 doctors especially were very thorough & reassuring to me. This is a shining example of excellent NHS care & I cannot thank them enough.

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Northumbria Specialist Emergency Care Hospital

Submitted on 30/08/2016 at 11:21

Published on nhs.uk on 31/08/2016 at 02:30

Dear Sir/Madam
Such a lovely review to read – thank you for sharing this with me. I am so pleased you got all the care and consideration you needed from us at The Northumbria Hospital.
I will make sure I pass your thoughtful comments onto all the staff involved with your care. They'll be really chuffed to hear themselves described as a shining example within the NHS.
Kindest regards,
Annie
Annie Laverty – Director of Patient Experience

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