"Outstanding experience"

About: Northumbria Specialist Emergency Care Hospital

i recently had to attend twice in one day & both times the care & attention I received from everyone, was outstanding. Their care & consideration was much appreciated & the 2 doctors especially were very thorough & reassuring to me. This is a shining example of excellent NHS care & I cannot thank them enough.

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Response from Northumbria Specialist Emergency Care Hospital

Dear Sir/Madam

Such a lovely review to read – thank you for sharing this with me. I am so pleased you got all the care and consideration you needed from us at The Northumbria Hospital.

I will make sure I pass your thoughtful comments onto all the staff involved with your care. They'll be really chuffed to hear themselves described as a shining example within the NHS.

Kindest regards,


Annie Laverty – Director of Patient Experience