"Cycling accident!"

About: East Surrey Hospital / Accident and emergency

(as the patient),

I had an open fractured elbow and didn't realise that it would be that serious.

The consultant at the emergency department was amazing and also the surgical team! The nurse that put on my first plaster was very kind by doing her best to make feel comfortable and with less pain. The team have managed to settle my pain really well!

The team at the theatre were also very caring and friendly.

Many thanks to all! 

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Response from Cathy White, Patient Experience Lead, Patient Experience Team, Surrey and Sussex Healthcare NHS Trust

Dear Paula 2016,

Thank you for sharing your story about your cycling accident. I will pass your comments on to the teams in our emergency department and theatres. It must have been a worrying time for you, made easier by being treated by friendly and caring staff.

I hope you are now recovering well with your pain under control.

With best wishes,

Cathy White

Patient experience lead

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