"mindfulness course, ideas for improvements"

About: Six Degrees Social Enterprise (CIC)

(as a service user),

Following the first session of mindfulness course, myself and few other participants had a discussion about the course so thought it would be worth bringing it up as a form of feedback. Generally the staff is very professional and the course is very good quality, but we thoughts about few areas for imrovement. Firstly the CDs given for guided meditations are useless for half of the people due to not having cd players anymore at home. Perhaps it would be useful to arrange such recordings MP3 format or on USB stick?

We also talked about the way participants were informed about the course and majority received a voicemail and found this a weird way of confirming the course (and they were unsure whether they are registered on the course or not). Everyone stated they would prefer to receive an e-mail confirming the course details / registration.

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Response from Chloe Preston, Gateway Worker, Six Degrees Social Enterprise We are preparing to make a change

Participant111, many thanks for taking the time to provide us with your opinion. We will certainly look into the suggestions you have given in relation to the USB's/ MP3 along with the process we currently have for confirming the course.

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