"My Experience of The YCED"

About: Leeds and York Partnership NHS Foundation Trust / Eating disorders

(as the patient),

I was an inpatient at the Yorkshire Centre for Eating Disorders for around three months in 2015. I can honestly say that this place saved my life. Before my admission I was surviving, but all the life I once had within myself had been cruelly stolen from me by this illness. I was not living, I was merely going through day to day motions which caused both me and my family constant worry, heartache and arguments.

Throughout my stay I was listened to, cared for and involved in my care - I was constantly the centre of my own care, and it was something that was appreciated to a great extent. I was helped and aided in my recovery by an excellent team of professionals who eventually discharged me to a wonderful community team (which I have since also been discharged from) and I have gained so much more life back.

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Response from Clare Blackburn, PALS, Complaints & Claims Manager, Leeds and York NHS Partnership NHS Foundation Trust

Dear CE13

Thank you for taking the time to post your comments regarding the care you have received from the Yorkshire Centre for Eating Disorders team.

It is really encouraging to read that you have had such a positive experience both whilst an inpatient and in the community during what must have been a difficult and distressing time for both you and your family. It is reassuring to know that the team have provided you with a high level of care and understanding. This support has clearly had a real positive impact on your overall experience.

I have shared your kind words directly with the staff on the unit as it is very satisfying for staff to hear how they have made such a difference.

Receiving feedback is really important to them.

Thank you again for taking the time to share your experiences with us and I wish you well for the future.

Kind regards

Clare Blackburn

PALS, Complaints & Claims Manager

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