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I felt completely cared for

Posted By williek

"I felt completely cared for"

About: Crosshouse Hospital / General Surgery

(as the patient),

I was admitted to Crosshouse University Hospital for a bowel cancer operation and an operation to stretch my throat. I felt completely cared for.  Nothing was too much bother.  I was very impressed by the care given.  The staff were very attentive.

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Responses

Response from Eunice Goodwin, Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team, NHS Ayrshire and Arran 7 years ago
Eunice Goodwin
Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team,
NHS Ayrshire and Arran

I respond initially to most of the posts and ensure they are passed to the appropriate team whether they are compliments, observations or grumbles. It is important to make sure all issues are addressed and I try to encourage that to happen for all the posts as required.

Submitted on 30/08/2016 at 10:02
Published on Care Opinion at 10:37

picture of Eunice Goodwin

Dear williek,

That is excellent, it is lovely to hear you were so impressed by your care and I am sure the staff will be pleased. Thank you for taking the time to let us know.

I hope you are fully recovered from your procedures now (or well on the way).

Best wishes,

Eunice

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