"Odd preliminary visit to consultant"

About: Stepping Hill Hospital / Trauma and orthopaedics

(as the patient),

I was pleased after a few years of confusion and increasing symptoms to be referred to a specialist spinal unit, it seemed like a positive step.

Sadly, I was assigned to a doctor whose manner was depressive, cross and completely lacking in any empathy. They suggested an invasive procedure which, if they had evoked any confidence in me at all I probably would have agreed to. After this, there was no way I'd let such an odd, bad tempered character anywhere near me with a needle or scalpel! I don't know what it was (I'm a positive cheery person) - but their attitude was as if he didn't like me. It was an unpleasant experience. I am heartbroken as I am still in pain, back to square one and know enough about the NHS to understand a bad, negative experience will be blamed on me rather than this consultant. Very distressed but have no intention of going back.

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Response from Stepping Hill Hospital

Thank you for your comments.

I am saddened to hear of your experience and am sorry that your consultation was not helpful.

If you would like me to look into this further for you and advise on how to progress your care and treatment, please contact me on 0161 419 4353 to provide further details.

Kind regards

Patient and Customer Services Manager

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