"Helpful initially"

Rang the Crisis number during a severe panic attack.

I cannot fault the help given over the phone until the person I spoke to had to go for their ward rounds.

They asked if I wanted someone to ring me, which I said yes.

However, no one rang me.

While I was told to ring back if I needed to, before the crisis team would ring me back, I didn't as I felt like I was wasting their time.

This increased as I realised that no one was going to ring me.

Just been left feeling disappointed.

Story from NHS Choices

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