"Good experience"

About: Luton & Dunstable Hospital / Maternity

My little boy was born in Luton and Dunstable hospital and I think my experience was good if not great. As it was my first time, I wasn't sure what to expect and the midwives and nurses were very patient. Although in terms of pain relief, I had asked for an epidural if my threshold was low but I was told that since it was a Sunday, the doctor's availability was a problem. So I had to get on with my contractions till finally my waters broke. When we came to the reception, initially I was not as ready to be admitted and was given the option to go home to be comfortable but having travelled 23 odd miles.. I couldn't think of going home with the pain. Thankfully my contractions were quickly getting stronger which helped. Please consider the patient's request as there could be a good reason for it. However, apart from my ordeal, the midwives were very encouraging except for one senior member who was very demanding! Kept saying I was screaming and not pushing.. for God's sake I didn't know what was going on with me to be able to follow instructions! All in all.. we were fine. My baby came on the Sunday morning.

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Response from Luton & Dunstable Hospital

We are concerned to hear that your experience has been somewhat unpleasant. Please be assured that we will investigate this matter as much as we can from the information given.

We would encourage you to contact our Patient Affairs Office directly on 01582 497 002, or email complaints.officer@ldh.nhs.uk if you would like us to address any of your concerns further.

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