"I came in to have my gallbladder out."

About: Maidstone District General Hospital / General surgery

I was supposed to be a day case but ended up staying in overnight. From the moment I arrived the staff was fantastic, making me feel at ease, so friendly and polite. The doctors, nurses, anesthetiser, all spoke to me before my op, they were very caring and knowledgeable, and put me at ease. After my op I was on pearl ward, where I couldn't of been so well looked after. The hospital is spotlessly clean, my room was perfect and I was treated like a queen. Always making sure I was ok and had anything I needed. This hospital and all its members of staff are fantastic, I couldn't fault them. Thank you to you all, you made me feel so cared about, you are all superstars. I really appreciate your hard work and care Hynix showed. Thank you. Sharon Cohen.

Story from NHS Choices

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Responses

Response from Maidstone District General Hospital

Dear Ms Cohen, thank you for taking the time to leave such a lovely review of your experience, following your unexpected admission to Peale Ward.

We're really sorry it's taken us so long to respond, unfortunately, we didn't receive notification that your review had been posted.

We can assure you we will pass on your thanks to the ward staff and we know that they will really appreciate your kind words.

With best wishes, The PALS Team.

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