"Visit yet again to Eye Hospital , John Radcliffe"

About: John Radcliffe Hospital

This is an ongoing situation since Feb 2016. They give the same old excuses with varying things they say is wrong for the same eye condition. Same medication even though they know the medication is not working. Don't listen to the patient or anyone with them. I have to be honest and ask if they are qualified enough to treat the patient , in this cae it would seem they do not know how to, so instead of referring to a specialist they carry on Same old same old. Nobody at the eye hospital seems or are capable of helping , spending too much time either on mobile phones or walking around with a sheet of paper.

Really cannot reccommend the eye hospital of the John Radcliffe to anyone at all let alone family or friends.

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Responses

Response from John Radcliffe Hospital

Please accept our apologies for the delay in responding to you. It is disappointing to learn of your experience with the Ophthalmology Department at the John radcliffe Hospital. Please be assured that your feedback will be passed onto the Service Managers responsible for Ophthalmology. We would welcome the opportunity to investigate the issues you have raised and provide you with a response. If you would like us to do this, please do not hesitate to contact the complaints department on 01865 221728 or at complaints@ouh.nhs.uk who will be happy to discuss the complaint process with you.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful