"You bring the sunshine out on my bad days"

To day I had appointment with OC and I got say after my appointment I walked out feeling positive and there is a a light of end of tunnal and to see the postive's about my life. What i learnt by my Therapist you have to give and accept the help thats been giving instead of pushing it under carpet and take every opportunity you get out of every session to let go clear you mind even if good or bad as theres no judgeing and there very good understanding.Walked out feeling 100% as befor my appointment I was anoxius nervous but you get the welcome feeling as soon your foot steps in the door from the recpition staff and others and offered refreshment from the volunteers. Im so pleased with the therapist I have and when I do over come the issuess im having in my life now and past I owe u a massive thank you.

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Response from Aire Court Community Unit

Thank you for taking the time to post your comments regarding your experience of using services at Aire Court.

I am pleased to read that you felt your whole experience to be a positive one, not just with your therapist but with the reception staff and volunteers.

I am glad that staff have been able to help you in a positive way.

It is always encouraging to hear that there has been a positive impact from our services.

I have shared your kind words directly with the staff on the unit as it is very satisfying for staff to hear how they have made such a difference.

Receiving feedback is really important to them.

Thank you again for taking the time to share your experiences with us and I wish you all the best in continuing your recovery journey.

Kind regards

Clare Blackburn

PALS, Complaints & Claims Manager

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