"Arrival of my grandaughter"

About: Northumbria Specialist Emergency Care Hospital

Last week my daughter gave birth to my first grandchild. During labour she developed an infection which was dealt with quickly and efficiently and I am now a very proud and happy grandma. The care that was given throughout my daughter son in law and granddaughters stay was nothing short of wonderful. I would love to thank the midwife who delivered my grandaughteri know I can't name them but I'm alannahs mum and you were working nightshift on 17th august thank you so much from all of us you were amazing!

Story from NHS Choices

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Response from Northumbria Specialist Emergency Care Hospital

Dear Suzanne,

Congratulations on the birth of your first grandchild – what an exciting time for you and your family!

I am glad our midwives were vigilant and dealt with your daughter’s infection quickly and effectively. I will make sure your kind words about her care get passed to everyone involved. 'Nothing short of wonderful' is exactly the sort of maternity care we want to provide for all Mums using our service.

I know how motivated our staff are by positive feedback and that they will be thrilled to receive your review.

With all best wishes to you and your family at this precious time,


Annie Laverty – Director of Patient Experience