"I was a patient in the Acute Medical ..."

About: East Surrey Hospital

(as the patient),

What I liked

I was a patient in the Acute Medical Unit during the time when the snow blizzards were causing chaos and it was obvious that the nurses were under pressure. However, I have to say that the unit was spotlessly clean and the nurses extremely hard working. The standard of care I received from the time I entered the hospital as an emergency admittance was second to none & I am pleased to be able to take this opportunity to say so.

What could be improved

The food but that's the same in every hospital!

More about:

Story from NHS Choices

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Response from East Surrey Hospital

Thank you for taking the time to comment about your experience at East Surrey Hospital and for your kind words about our nurses. We will pass on your comments to the Acute Medical Unit.

We strive to deliver excellent, accessible healthcare and we’re pleased that your experience reflected the high standards we require.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful