"accident at butlins"

About: Musgrove Park Hospital / Accident and emergency

my 8 yr old son had a fall at butlins minehead , he had a full thickness laceration to his face and was very very frightend , i was far away from home alone with my son , i didnt have anything with me and had to stay in overnight on oak ward , the nurses were amazing they found me a charger for my phone so i could keep in touch with my husband , and aslo gave me personal items for me to use , my son was seen very quicky in a&e and the maxillo facial team called to see him , they looked after me and my son , and took care of everything we needed , they were friendly and efficient and a credit to the nhs , they sutured my sons head and i will always be grateful to the staff and surgeons for being so understanding at a very difficult time for me and my son

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Response from Musgrove Park Hospital

Thank you very much indeed for taking the time to write to give praise to the staff who recently cared for your son at Musgrove Park Hospital.

It is always a pleasure to receive commendations such as yours and I thank you for your kind comments which I will pass on to the staff involved. I do hope this finds your son making a good recovery. With best wishes, Lucille Hoose. Patient Experience Department.

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