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A10 toilets are disgusting

Story from nhs.uk

"A10 toilets are disgusting"

About: Wythenshawe Hospital

Second admittance in 2 weeks. Spent a night and half a day on a10. I spent 5 minutes cleaning the toilet before I a sat down. The caked on crap on that toilet seat had not seen a cloth in days. I managed to clean it so how come the cleansing team hadn't. Wilson ward is the such a difference. Spotless and kept that way. I know staff are under pressure but the utter lack of information when requested is frustrating and counter productive.

Google gave me more information than my doctors.

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Responses

Response from Wythenshawe Hospital 7 years ago
Wythenshawe Hospital

Submitted on 08/03/2017 at 14:14
Published on nhs.uk on 09/03/2017 at 02:36

Thank you for taking the time to post your comments on the NHS Choices Website and we would like to offer our apologies for the delay in responding to your comments.

I have passed your comments, in confidence to the Manager for Sodexo Services and the Ward Manager of A10

We would like to apologise for your experience and would encourage you to contact the Patient Experience team at the hospital on 0161 291 5600 or via our email address at pls@uhsm.nhs.uk if you wish to discuss your concerns further.

Patient Experience Team

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