The Northern General referred me to Thornbury for a hernia operation, I was given dates for my pre op assessment and the operation date. I attended my pre op and the following week was to be my operation which I attended as informed on the date and on time. However that morning I arrived at Thornbury only to be told that they had cancelled the op and referred me back to the Northern General. It was followed with "at least you can enjoy a day in the sun", how flippant a comment after a loss of a days pay. No contact was made to me by Thornbury which in my opinion is bad practice. A simple phone call is all it would have taken. Not very professional....
"Unprofessional"
About: Thornbury Hospital (Sheffield) Thornbury Hospital (Sheffield) Sheffield S10 3BR www.bmihealthcare.co.uk
Posted via nhs.uk
Do you have a similar story to tell?
Tell your story & make a difference ››
Responses
See more responses from Thornbury Hospital