"I don't know how she can favourite this place"

About: John Radcliffe Hospital

My mum has been in hospital 5x this year and this is all the JRs fault as when my mum was 10! She had cancer and when she had the radiotherapy done it was still being reconfigured also at the time she didn't have a cardiologist to say how much radiation she needed and the people that did my mums radiotherapy did too much radiation now she has heart failure,breathing problems,pnemonia 2 times,and she needs another heart valve but they can't find one small enough for her. And sometimes me and my stepdad feel like there not doing anything - wish she was never in this place in the first place. And on about three occasions in front of a 12 year old they either said expect the worse or we don't think she's gonna make the night I thought that was absolutely appalling and when she went in the first time in June 2016 where she was in the resuscitation room they didn't look like they knew what they were doing and they didn't look like they knew what was wrong with her. I absolutely hate that hospital do not recommend at all.

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Response from John Radcliffe Hospital

Thank you for your comments regarding your treatment at the John Radcliffe Hospital. I am very sorry that your experience was not to the standard you expect. We would be very happy to investigate the issues you have raised and provide you with a response. If you would like us to do this, please do not hesitate to contact the Complaints Department on 01865 221728 or at complaints@ouh.nhs.uk, and one of the team will be happy to discuss the complaint process with you.

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