About: Northern General Hospital

I attended the Endoscopy unit last night, 23/08/16, and i just wanted to say how caring and considerate all the staff were.The sister that clerked me in was thorough, compassionate and understanding of my anxieties.The staff that were involved in my procedure 2 nurses and a doctor were wonderful in a situation that i was terrified of they made me feel safe and secure and were excellant communicators, it is not the nicest thing i had done but they made a bad situation better by their care and understanding. Thank you so very much

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Response from Nancy Henwood, Patient Experience Co-ordinator, Sheffield Teaching Hospitals NHS Foundation Trust

Dear Miss S,

Thank you for taking the time to provide your kind compliments about the service you received at the Northern General Hospital. Staff always appreciate and are encouraged by receiving such positive feedback.

Many thanks and kind regards,

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