"Excellent Patient Care!!!"

About: Lister Hospital

When I moved house and I was quickly asked to be seen by a member of the diabetic team at Lister Hospital as I am a type 1 diabetic. This condition has always been a struggle for me and was wary of seeing a new team.

I am seen by a kind and caring nurse who has gone above and beyond to help me in improving my diabetes.

They have kept me on track since I came to Lister. They have made arrangements for courses I have needed in working towards an insulin pump that I have been working for, for many years. After the hard work and the guidance they have given me I am now just a few weeks away from achieving my diabetic goal of retaining an insulin pump.

I cannot explain how much this nurse has helped me, always there to listen, guide and encourage me to work hard for my future health. I could not have done any of this without them. I have been managed by many different nurses in various different hospitals in Surrey before the move to Hertfordshire and no one has provided me with this level of patient care.

I owe this nurse everything! My health has improved, my quality of life is better and I am now passionate and proud to be a diabetic.

I hope that every diabetic has a nurse like mine a really valued member of this trust and I hope they are recognised for their achievement in patient care.

Story from NHS Choices

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Response from Lister Hospital

Thanks so much for getting in touch - our diabetes team colleagues at the Lister will really welcome reading your feedback, which is on its way to them already.

We have a great diabetes team, who seem to always go that extra mile for their patients - which is why sharing your comments with them is such a nice thing to be able to do. Thanks again.

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