"The angels of the treatment centre."

About: Withington Hospital

On Monday 22/08/16 I took my elderly mum for a minor urology procedure to the treatment centre, we were welcomed in a warm, friendly & professional manner.

After my mum had her procedure, she suddenly took a turn for the worst, she was having a hypo (she is a diabetic, dependant on insulin). The nurses on duty were amazing, and my mum was attended to with speed & dignity, they monitored her for a while and contacted her district nurses to come out to see her in the early evening to make sure she was ok.

I cannot thank them enough, they were amazing.

Story from NHS Choices

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Response from Withington Hospital

Thank you for compliment:

Thank you for taking the time to post your comments on the NHS Choices Website.

Your comments have been forwarded to the Service Managers of the departments mentioned so that they are aware of your comments. Feedback like this really makes a difference to staff morale and is greatly appreciated, thank you.

Kind regards

The Patient Experience Department

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