"Big Thanks to the midwife"

About: Hillingdon Hospital

Big thanks to the a senior midwife at Hillingdon Hospital. When we were misguided by 3 different midwifes, triage and senior doctor regarding Iron infusion in the middle of the pregnancy and then we got to know this lovely person, a truly professional and kind hearted person, who made sure, we are in safe hands and doing the right thing. The member of staff is very confident and knows what they are doing. They promised us to get everything sorted on the same day and we believe, they had to stay longer after their shift finished just to make sure blood results are all good. We got another chance to see the midwife on the day our little princess were born at the hospital and they did the magic again, when we had to move to the ward from birth centre and we were told by another midwife to leave the room “Right now”, when we were just having a toast and tea provided by the hospital after 8 hours of labour, the midwife gave us time to finish our food. Our faith has come back to NHS once again, we need more of them, not only in Hillingdon but in every hospital. NHS should be proud of them.

Story from NHS Choices

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Response from Hillingdon Hospital

Dear Jazzy and Nav congratulations on the birth of your daughter and thank you for taking the time to post your comments on the website.

I am delighted that you had such a positive experience with some of the staff at the hospital, but I should also like improve the whole experience for parents who attend The Hillingdon Hospital.

I should very much like to discuss your whole experience to see how we can improve our service. Please contact me if you would like to assist me.

Kind regards

Sarah Bell-Ryan

Maternity Matron

01895 238282 bleep 5122

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