"First class care"

About: Southend Hospital

I had an emergency admission to Southend with an infected gallbladder and serious infection.

The ambulance arrived quickly and the care from that moment on was first class, especially how quickly I was attended to in A&E and admitted.

I stayed in Hockley Ward and the overwhelming majority of staff were caring and attentive.

Of course there could be minor niggles to mention but overall I personally cannot thank the staff enough.

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Response from Southend Hospital

Dear Sir/Madam,

Thank you for your post relating to your emergency admission and stay on Hockley ward - it is great to hear such positive feedback relating to your whole experience and please be assured your comments will be sent to the relevant teams.

Wishing you well for the future.


Patient Involvement Team

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