"Hospital treatment"

About: Doncaster Royal Infirmary

I was admitted to DRI after fracturing my hip. The initial care was ok but after a couple of days it got worse. I was unable to open my bowels and it was 12 days before I was given an enema to help. I was left in a hoist sling because staff who put me in it forgot I was in it. My bodily cleanliness left a lot to be desired as I was bed bound for the time I was in and couldn't get to the bathroom myself. I couldn't get out of hospital soon enough & I dread the thought of having to go back. A bad experience overall.

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Response from Gill Pickersgill, Communications & Engagement Officer, Doncaster and Bassetlaw Hospitals NHS Foundation Trust

Thank you for your feedback. I am very sorry to hear about your recent experience at Doncaster Royal Infirmary and we would like to invesitigate your concerns further.

Could you please contact our Patient Experience Team where we can discuss these matters with you in confidence and gather the extra information we need to look into your concerns. The team can be contacted by phone or email on: Freephone: 0800 028 8059 or pals.dbh@dbh.nhs.uk.

Thank you again for taking the time to feedback on your experience and please accept our aplogies for failing to provide you with the high standards of care we expect for our patients.



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