"Treated with respect."

Just had to attend A & E with my son who had rather stupidly taken drugs the night before.

My son was treated in a professional, non-judgemental way by all staff and in particular by the doctor and nurse who treated him.

I felt rather ashamed having to attend A & E in these circumstances but was never made to feel that we were wasting the time of the staff, who probably had much more deserving patients to deal with.