"A&E + ambulance service"

About: Watford General Hospital

I had severe shoulder pain which moved down my arm and chest. The ambulance service were excellent. I was crying with pain but they said they would stay as long as needed. Despite being given gas and air and morphine the pain still continued so I was taken to A&E. The staff there were outstanding. The senior nurse that looked after me was amazing. They got my pain under control and explained how to maintain it. I was given painkillers and a sling. They explained that the pain was from a compressed nerve plus other things. Truly a wonderful supportive department. Thank you so much.

Story from NHS Choices

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Response from Watford General Hospital

Thank you for taking the time to give us your feedback. It is always nice to hear that we are succeeding in providing great care to our patients. We will pass this on to the team.

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