"Endoscopy fine but no follow up treatment"

About: City Hospital campus

Had endoscopy post stomach bleed and ulcers under conscious sedation, and still half asleep when moved to waiting area to wait for relative to collect me. Fortunately, another member of staff saw me propped barely conscious against the wall and very kindly took me to lie down again for a few hours until I was awake enough to walk out.My relative was't too happy at being phoned at work and told she had to come immediately to collect me and then having to wait for several hours even though she came after work. I felt well looked after apart from the nurse who tried to hustle me out before I was ready and she was counterbalanced by the other who was nothing but concern and kindness. I got a copy of the results but no treatment. 8 months later a letter outlining the treatment given to someone who'd been referred with dyspepsia and had two courses of triple therapy and follow up tests. I just hope whoever they mixed me up with wasn't as red flagged allergic to penicillin as I am.

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Response from Nottingham University Hospitals NHS Trust

I’m concerned to read your comments and feel that this needs to be looked into further. Would you be able to get in touch so I can get more detail and look into your concerns? I work across different sites so it may be easier to contact the patient experience team who can pass me your details so I can get in touch with you. If you wish to you can If you wish to you can contact the patient experience team via nuhcommunications@nuh.nhs.uk or call 0115 92949924 ext. 661617.

Kind regards,

Jean Barker.

Endoscopy Matron.