"Elderly Care"

About: John Radcliffe Hospital

My mother was admitted with severe urine and chest infection she was diagnosed and given the necessary medication within hours. During her stay she had occupational therapy to help her regain strength the hospital arranged the SHDS carers to enable mum to leave hospital with correct after care in place plus supplying her with all necessary equipment. Everyone was kind and caring despite being very busy. I often worried about how my elderly mother would be looked after should she ever be admitted now I know and feel safe in the knowledge she was and will be cared for.

Thank you to all who looked after her on level 2,5,6 and 7

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Response from John Radcliffe Hospital

Thank you so much for taking the time to provide this feedback, I do apologise for the delay in responding. It is great to hear that concerns you had over your mother being admitted were no longer an issue once she had been treated by staff on our Acute General Medicine wards. As you mention, these wards are very busy and yet staff members make every effort to deliver compassionate and efficient care to their patients both while under their care and also to make necessary arrangements for care to continue post-discharge. Your comments will be passed on to the teams.

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