My Relative has been treated like rubbish or should I say not treated at all.If you asked a stranger in the Street, for help, you would get more understanding and care. I would never recommend them to any Person with Mental Health, a big waste of time, if their is conversation with them, that is rare, you have to keep phoning to get a reply over and over, they are good at telling you what they cannot do to help you, when it should be what they can do.

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Response from Oasis

I am responding to your recent post and am very sorry that your family member had a negative experience of our services and for any distress this may have caused you. We have contacted Kennington Lane and asked them to look into your concerns and how they might be addressed. In the meantime if you need any further support please do not hesitate to contact the Patient Advice and Liaison Service either by email PALS@slam.nhs.uk or by telephone 0800 731 864 (select option 2)

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful