"Poor service!"

About: Bristol Royal Infirmary

I had surgery on a dislocated fracture, I was in hospital for 3 days , i waited for the surgeon to explaine the outcome of the operation, I asked a countless amount of times for the doctor to explain what the outcome was, no one turned up to explaine in the 3 days I was there! I only knew I had plates and screws 4 weeks after when I went for my first cheak up, I was told I would have to wear my leg brace for 5 weeks, becouse of a poorly ran NHS the only appointment available was 4 weeks after my first cheak up! So all in all I will have to wear a leg brace for 8 weeks at least! There is no communication between patients and doctors! I think the NHS is a joke!

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Response from Bristol Royal Infirmary

Hello. Thank you for leaving your feedback on NHS Choices. We are sorry about the inconvenience you have experience and would like to direct you to our patient support and complaints service. They can be contacted vie: psct@uhbristol.nhs.uk or 0117 342 1050. Thank you again for your comments and we hope you are now recovering.

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